B. Venue and Equipment

• For Virtual or Hybrid modality, Fast Lane will provide access to the Virtual class.

• For Onsite delivery at Customer premises, customer to provide suitable training venue with meeting room equipment and reliable internet connection.

• For Onsite delivery at Fast Lane premises, Fast Lane will provide suitable training venue with standard meeting room equipment and reliable internet connection.

• Access to Vendor specific remote lab equipment (where applicable) to be provided by Fast Lane unless otherwise specified.

• Local set-up (internet connection) to connect to Remote Labs to be provided by Customer.

• In all cases (whether Customer premises or Fast Lane Premises), student attending must Bring their own

• Device. Either PC/Laptop and a headset.

 

C. Scheduling

• Fast Lane requires 4-8 weeks’ notice to schedule a “Closed” Training class.

• Agreement of schedule to be made in writing by both parties. 

 

D. Payment Terms

•  Firm Purchase Order including Fast Lane’s Payment Terms and Cancellation Policy is required upon agreement of schedule.

• 50% upon agreement of schedule.

• 50% 7 working days prior to the training date.

• US Dollar/UAE Dirham conversion rate: 1 US$ = 3,67 AED

• All payments to be made in full without any deductions (ie. WHT / Banks charges / other taxes).

 

E. Cancellation / Rescheduling Policy

• Notice of cancellations must be received in writing email.

• No cancellation fee applies for classes cancelled with more than 15 working days* notice.

• A 50% cancellation fee based on invoice value applies for classes cancelled within 15-10 working days* notice.

• A 100% cancellation fee based on invoice value is applicable for classes cancelled with less than 10 working days’ notice.
  *Working days are Monday – Friday. Office hours are 09:00-17:30.

 

F. COVID 19

• In the event either students or trainers are unable to travel due to implementation/changes to international travel restrictions or due to a positive COVID19 result, Fast Lane will move to a Virtual delivery modality.

• Cancellation / rescheduling is not possible once we are within the 15 working days period ahead of the training.

• In the event a trainer or student tests positive during the training, the event will immediately move to a virtual modality delivery.

• In the event a student tests positive prior to the training, Fast Lane will arrange for the student to join the training “Virtually” hence the class will move to “hybrid” modality.

 

G. General

• Quotation Validity - 90 days from date of document.

• Prices quoted herein will remain firm if Purchase Order is received within Ninety (90) days from date of quotation.

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Last update: 31st December 2021